Communicate with your participants

Write your own messages

Our integrated messaging system allows instant communication.

Humanize your relationship with your participants by sending them personalized messages directly from the platform.

A virtual auction organizer communicates with a participant through the messaging system.

Talk to the right people

The Followmybid platform allows you to complete individual or group communications adapted to your need.

Send a message to everyone, or research your recipients:

  • by name
  • by role
  • by group
  • by items they interacted with
The messaging system of the online auction platform displays a search bar that allows users groups to be selected according to the items they have bid on.

Encourage overbidding

The platform automatically sends notifications to your participants. When you open the conversation, you can see the automated messages that have already been sent to each person.

The automated messages:

  • Notify participants of outbids and encourage them to bid again
  • Create a friendly competition that will raise bids
  • And allow you to concentrate on other aspects of the auction
An automated message from the virtual auction platform encourages overbidding by saying, “Uh-oh, your bid on item #4 has been beaten! Go check out the new bid!”.

Build strong relationships

Here are a few ways to use the messaging system and follow up rigorously:

  • Let everyone know at once if you add items during the auction
  • Answer your participant's questions
  • Advertise your most popular items
  • Reach out to participants when activity is low
A message sent to all participants of the virtual auction announces, “Thanks to our partner, Le Grand Air, a new item has been added. Item #42: Romantic getaway for 2 in the Charlevoix region. A value of $500, initial bet at $150.”

Let participants make their choice

At every connection to a new auction, the participants chose their communication settings. They can be contacted by email, SMS or choose not to be notified.

You’ve got mail! A notification was sent to an online auction participant.

Adapt to their language

Since the Followmybid platform is offered in English and French, the participants can choose their favourite communication language and the automated messages will be sent in this language.

Notifications display “FR” and “ENG” to represent the languages in which it is possible to communicate with participants.

Exchange both ways

For the participants who choose to communicate by SMS, it is possible to answer directly to messages to communicate with you.

Two notifications sent to participants are displayed on a cell phone.

Talk to a fundraising expert

Our experts will guide you and help you get your online auction off to a great start!

Let's talk

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  • Exclusive news about upcoming auctions,
  • All the information about the most popular items,
  • Tips & tricks related to the world of philanthropy,
  • Scoops about the platform.

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