Any questions?
We look forward to hearing from you!

Do you have a question, a technical problem or would you like to try out our platform?
We're here to help.

Sales team

Interested in Followmybid?
Write to us

Technical support

Having trouble with our platform?
Contact us


Discover our platform

Talk to an expert

Schedule your meeting


1 888 406-9165
Monday to friday
8 a.m. to noon and 1 p.m. to 5 p.m.

Our offices

125 East Charest Blvd.
Québec, QC G1K 3G5

Follow us

Need more information?

Here are the answers to the most frequently asked questions.

See all frequently asked questions

An online auction platform is a web application that allows you to create your own online auction. From a participant's perspective, the platform allows you to create an account, place bids, and win items from a cell phone or laptop computer.

A Followmybid online auction is an auction where registration, bids, and payments are all made through a personalized website.

Yes. Our application is very simple to use. Guests need only to follow the instructions sent by email or SMS to create their accounts. However, we recommend naming someone who can respond to participant questions as they arise.

In addition, if you are holding an in-person event to accompany the online auction, having assistants present may help reassure less tech-savvy people, those who may have a problem with their cell phone, or individuals who would like someone to follow up on an item for them. Assistants may also bid on behalf of participants who wish simply by giving them “assistant” access.

No. The possibilities are ENDLESS. You can add as many items as you want and invite as many participants as you so desire.

No! Absolutely everything can be modified completely by auction administrators at all times.

Signing up to the Followmybid platform is free, allowing you to explore the platform without any obligation. Our fees apply to transaction processing where you are charged a fixed percentage rate on the invoice total amount of your successful bidders and donors once your auction closes. The cost per transaction is 8% + $0.30. The cost per transaction collected by Followmybid is 5.1% for using the platform and 2.9% + $0.30 collected by Stripe, our payment processor. Please note that the cost per transaction may vary depending on the participant’s credit card and the type of organization that receives the funds raised during the auction.

Join The Philanclub!

Are you a philanthropist at heart? Join a like-minded community! When you sign up for our newsletter, you’ll receive the following:
  • Exclusive news about upcoming auctions
  • Information about the most popular items
  • Tips and tricks related to the philanthropic sector
  • Scoops about the platform

And of the above personalized to suit your needs!

Do you want in? We have questions for you!

The philanclub - Image